I so loved the recent NYTimes Corner Office interview by Adam Bryant with Chirsopher J. Nassetta, President & CEO of Hilton Worldwide. He reported that, with over 300,000 employees and lots of silos, his first job at Hilton was to build alignment. Can’t we all benefit from that transformational concept?
He described culture as guard rails. He expressed his belief about culture as this, “The culture of the company is what you stand for, essentially the ground rules so that people know how to operate. You give them a direction and boundaries. The trick is having an intense alignment around vision, mission, values and the key strategic priorities. My job as CEO, simply stated, is to create the right culture, set the tone, the high-level strategy.”
How are the guard rails in your organization? Do people know what the directions are, that is, can they all articulate the company’s top 5-7 strategic initiatives for 2012 or 2013?
What about boundaries? Do they know what behaviors work and what behaviors do not work? Are your teams aligned or do you have individual’s putting their self-interest in front of the team’s interest?
Today would be an outstanding day to get out of the office and go for a walk. Give yourself this gift of time to reflect on how you might buff up the guard rails in your organization. Let us know what actions you decide to take. Let us use your good ideas as our own R&D (rob and duplicate)!